Complaint pathway
Complaint help guide
Right information, realistic draft, and official route in one place.
01
Problem
02
Official
03
Action
Authority Directory
Use the right channel first to improve resolution speed.
RBI CMS (Banking Ombudsman)
For unresolved bank complaints after internal escalation period.
Visit RBI CMSNational Consumer Helpline
Consumer grievance support and guidance for dispute resolution.
Visit NCHCyber Crime Portal
Report cyber fraud quickly and call 1930 for immediate financial action.
Visit Cyber Portal