AVVNL Ajmer — Electricity Complaint 1912

AVVNL (Ajmer Vidyut Vitran Nigam Limited) is the electricity distribution company for central and western Rajasthan, covering Ajmer, Bikaner, Nagaur, Pali, Barmer, Jalore, Sirohi, Jodhpur and surrounding districts.
To file a complaint, call 1912 which is available 24 hours, or the toll-free number 1800-180-6565. For billing disputes and written complaints, use the online grievance portal at avvnl.com. Provide your account number (printed on your electricity bill), address, sub-division name and a description of the issue. Note the complaint docket number you receive.
AVVNL is regulated by RERC (Rajasthan Electricity Regulatory Commission). Timelines for power restoration and billing dispute resolution are set under RERC regulations.
If AVVNL does not resolve satisfactorily, approach the AVVNL Consumer Grievance Redressal Forum (CGRF). Details are at avvnl.com. Further escalation is to RERC at rerc.rajasthan.gov.in.