JVVNL Jaipur — Electricity Complaint 1912

JVVNL (Jaipur Vidyut Vitran Nigam Limited) is the electricity distribution company for Jaipur and surrounding districts in Rajasthan, including Dausa, Sikar, Jhunjhunu, Alwar and Sawai Madhopur.
To file a complaint, call 1912 which is available 24 hours, or toll-free 1800-180-6565. For billing disputes and written complaints, use the grievance portal at jvvnl.org. Provide your account number (on your electricity bill), address, sub-division name and a description of the issue. Note your complaint docket number.
JVVNL is regulated by RERC (Rajasthan Electricity Regulatory Commission). Timelines for power restoration and billing dispute resolution are prescribed under RERC regulations.
If JVVNL does not resolve satisfactorily, approach the JVVNL Consumer Grievance Redressal Forum (CGRF). Details are at jvvnl.org. Further escalation is to RERC at rerc.rajasthan.gov.in.