TANGEDCO Tamil Nadu — Electricity Complaint 1912

TANGEDCO (Tamil Nadu Generation and Distribution Corporation), commonly known as TNEB, is the electricity distribution utility for the entire state of Tamil Nadu including Chennai, Coimbatore, Madurai, Trichy, Salem, Tirunelveli and all other districts.
To file a complaint, call 1912 which is available 24 hours, or call 94987-60000. Online complaint registration is available at tangedco.gov.in under Consumer Services. Provide your Consumer Number (also called EB Number, printed on your electricity bill), registered address, service connection details and a description of the issue. Note your complaint reference number.
TANGEDCO is regulated by TNERC (Tamil Nadu Electricity Regulatory Commission). Statutory timelines for power restoration and billing dispute resolution are prescribed under TNERC regulations.
If TANGEDCO does not resolve satisfactorily, approach the TANGEDCO Consumer Grievance Redressal Forum (CGRF), which is free and independent. Contact details are at tangedco.gov.in. Further escalation is to TNERC at tnerc.gov.in.